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Privacy Policy

Effective date: [Insert Date]

Falconhurst Treehouses ("Falconhurst," "we," "us," or "our") operates the website falconhursttreehouses.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.

By using the Site, you agree to the practices described in this policy. If you don't agree, please don't use the Site.

Falconhurst Treehouses, 2516 Feather Run Trl, West Columbia, SC 29169. Phone: (803) 445-4180. Email: robpattersonjr@gmail.com.

Information you provide directly. When you request a quote, contact us, or otherwise reach out through the Site (by form, phone or email), we may collect information such as your name, phone number, email address, property address, and details about your project — for example, a description of what you're picturing, photos, or your yard/tree situation.

Information collected automatically. Like most websites, the Site may automatically collect certain technical information when you visit — such as your IP address, browser type, device information and pages viewed — through tools like analytics software or cookies. If the Site uses tools such as Google Analytics, a social media pixel, an embedded map, or a third-party form/CRM service, those tools may collect information according to their own privacy practices, and this section should name them specifically once confirmed.

We use the information we collect to:

  • Respond to quote requests and inquiries
  • Schedule site visits and communicate about your project
  • Maintain records related to work we perform
  • Improve the Site and understand how it's used
  • Comply with legal obligations

We do not sell your personal information.

We do not share your information with third parties except:

  • With service providers who help us operate the Site or run our business (for example, hosting or email providers), who are only permitted to use it to provide that service
  • If required by law, legal process, or to protect the rights, safety or property of Falconhurst or others
  • With your consent

The Site may use cookies or similar technologies to support basic site functionality and, if applicable, analytics. You can control cookies through your browser settings; disabling them may affect how some parts of the Site work.

The Site may link to third-party sites (for example, our Facebook page or Google Business Profile). We aren't responsible for the privacy practices of those third-party sites, and we encourage you to review their policies separately.

The Site is intended for use by adults seeking information about our services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

We retain the information you provide for as long as reasonably necessary to respond to your inquiry, complete any project we're engaged for, and comply with legal, accounting or recordkeeping obligations.

You can ask us to update, correct or delete the personal information we hold about you, or ask us not to contact you, by reaching out using the contact information above. Depending on where you live, you may have additional rights under applicable privacy laws; we'll honor requests as required by law.

We take reasonable steps to protect the information you share with us, but no method of transmission or storage is completely secure, and we can't guarantee absolute security.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Questions about this policy can be sent to robpattersonjr@gmail.com or (803) 445-4180.

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